Job Description

The Store Manager will oversee the retail location’s staff and activities to achieve a profit while providing exceptional customer service.

Supervisory Responsibilities

• Interview, selectively hire, and train staff for the retail location.
• Organize and oversee the schedules and work of staff.
• Conduct performance evaluations that are timely and constructive.
• Handle discipline and termination of employees as needed and in accordance with company policy.

Duties/Responsibilities

• Oversee staff and fulfill staffing needs for regular hours, as well as special events or high-traffic times.
• Maintain and motivate a positive sales team through communication, incentives, and evaluations.
• Confirm daily sales reports and cash receipts; ensure monies are deposited regularly, and reports are submitted as prescribed by company policies.
• Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
• Plan, organize, and coordinate sales, marketing, and budgeting.
• Develop, oversee, and maximize retail budget and product inventory, purchasing, and sales.
• Ensure inventory data is correct by performing spot inventory counts and checks.
• Collaborate with regional managers and owners to develop, coordinate, and identify cost-effective advertising and hiring strategies.
• Use company software to research, analyze, and track purchases and sales.
• Ensure that the store always looks clean and inviting.
• Place and rotate merchandise to attract positive attention from customers.
• Perform other related duties as assigned.

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